Drain Cleaners - Blocked Drain Reading - Drain Surgeons UK Ltd - (2024)

Drain Surgeons UK Ltd - Blocked Drain Reading, Berkshire

Based on 424 reviews

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Great service by Dean and his team. We had an issue with drain smell. Him and his team moved their schedule around to accommodate us before the eid break. They did a thorough review of the issue and provided me with detailed understanding of where the underlying issues were while cleaning.Would really recommend these guys. Don’t waste your time with others. They might be on the pricier side but it’s always better to pay once and be done with it than doing it several times with others.

Nadeem Soobratty

05:52 07 Apr 24

Excellent service from Drain Surgeons. Our appointment was very quick and easy to arrange. The lady I spoke with in the office listened to what our concern was with this particular drain and then arranged a suitable inspection appointment to suit us. She was also very helpful in ensuring we were getting the right service. We received updates letting us know where the engineer (Ryan) was in relation to arriving. Once onsite, Ryan listened to our concerns regarding the particular drain and then performed a detailed inspection showing the exact state of all the feeds into this particular drain as well as inspecting it through to the main sewer. He was very thorough and agreed what would be sensible to do to solve the problem and then ensured that we were happy with what he had done. As there was still time left, Ryan then checked all the other drains on our property just to be sure that there weren't any other problems or issues that might come up in the future. We are delighted with the service we received and I cannot rate Drain Surgeons, and particularly Ryan highly enough. I would absolutely recommend them to others and will definitely use them in the future should the need arise.

Ray Turner

18:08 28 Mar 24

absolutely brilliant service - Viktor arrived on the time stated - really pleasant guy and quickly got on with the job - i have peace of mind back - thank you drain surgeons - julie

Rissington kart club

13:58 12 Mar 24

Ok these people are brilliant. Was a bit taken aback at the upfront fee but it’s callout PLUS first hour combined which makes it reasonable. Victor was excellent - fixed blocked drain very fast and stayed to do a further inspection to see what future remedial action could be taken - as I’d paid for the time already. Definitely recommend

Helen Keeble

13:05 03 Mar 24

I highly recommend Drain Surgeons. From the initial call the service was exceptional and Lukasz came really quickly. He was so friendly, thorough and sorted the issue really quickly. He was so professional despite fairly grim job to resolve. Many thanks

Jill Bestwick

19:41 29 Feb 24

Many thanks to Drain Surgeons for promptly clearing my sewer drain which was rising into my back garden. And many thanks to Jodi for going the extra mile and coming out so late at 7:30pm. It was a tough job but Jodi kept at it and eventually it cleared. I'm so grateful for the service provided.

Marc Evans

19:33 21 Feb 24

Fantastic service from start to finish. Called the office to explain the issue, they were super friendly and helpful and advised someone would be out in a few hours. Victor arrived within 2 hours and quickly identified the issue. He was very professional and extremely respectful of our property. He kept me informed and talked me through the issue, including showing me everything on the cameras. He was vey clean and tidy and made sure I was completely happy before he left. Excellent service from everyone I dealt with at Drain Surgeons but particularly Victor. Great company, great service, highly recommend!.

Kirsty Maher

13:39 19 Feb 24

Great company from start to finish. From the first phone call, to the job on site they were so professional.Had a small cesspit that needed to be cleared and I was really worried as we live on a farm. There was no need too, super professional and manoeuvred themselves round the farm like a pro.Even the farmer was impressed he didn't have to tow him out and it takes a lot to impress him.

natalie hayes

12:32 18 Feb 24

Very much recommend this company (Ryan & Victor). Firstly in July 2023 Ryan came out as an emergency as our drains were blocked and toilet filling up. We had a young baby and didn’t want to be ripped off but their pricing seemed very reasonable. The company were prompt and helpful and Ryan worked fast to unblock our outside drains and clearly identified the problem. Then in February 2024 my mother had a blocked outside drainage identified on a survey and we suggested she used Drain Surgeons - Victor worked quickly to unblock and fix it. We would use this company again if need be!

Laura

12:39 10 Feb 24

Outstanding service. Very thorough and friendly. Job done quick and efficiently. Thanks to the office staff and Ryan working on-site!!

Kristian Altenkaemper

16:57 12 Jan 24

You think when you buy a new house that the drains should be clear? Well that's not the case in Dubai. I'm very happy that I took the advice of a friend of mine to call up Dean and book an appointment to come check our drains. Extremely educational by sharing knowledge about the system we have and impartial in advising of the correct course of action to be taken regardless of money. Really friendly and professional and I would recommend to anyone who has any issues with their drains to spend their money here! An absolute must!!!

Pete Robinson

03:05 05 Jan 24

Highly recommend Drain Surgeons, they did a fantastic job re-lining our cracked clay pipe using blue light technology. They were polite, efficient, cleaned up after themselves and the staff in the office always helpful and quick to get back to you. We had 3 or 4 quotes to do this job and Drain Surgeons were the best for price and skill and offered blue light technology which no other company quoted us for.They saved us having to dig down and replace a pipe. Thank you, could'nt recommend enough!

Henny Wellington

16:51 04 Jan 24

The team came less than 2 hours after I called, where polite, professional - I am glad I called them. I am not sure it is possible to find anyone better than Drain Surgeons!

AM PA (AA)

15:27 02 Jan 24

This is such a lovely company to deal with from start to finish. Everyone is happy, listens to you and genuinely wants to help. Well done for just being good eggs!

Kate CT

22:25 21 Dec 23

Victor who attended our property was excellent.Went about our problem analytically and even opened up nearby Thames Water drain to check where blockage was.Nice attitude that every problem has a solution.

Gerry Bacon

11:18 21 Dec 23

first class service . would 100% recomend

tim holloway

20:40 18 Nov 23

Very thorough and friendly. Job done quick and efficiently. Thankyou office staff for quick response and understanding.

Doreen Forster

16:39 15 Nov 23

My name is mimi and I had jodi come in to do my drains and I must say he was an absolute delight to have . Talked me through everything and was a pleasure to have him to do the work so proactive and so intelligent I am super pleased with the work he's done . Bravo my dear

Mariama Gbla

12:58 14 Nov 23

Victor did a terrific job with our blocked downpipe which was a lot less straight-forward than it appeared. He identified the problem immediately, explained how he would resolve it & did so with great professionalism. Cleaned everything up afterwards. Would recommend Drain Surgeons. Very impressed.

Andy Trenchard

14:23 14 Oct 23

My knowledge of septjc tanks was minimal. Lots of information given, and a first rate job done.

Timothy Elvin

14:19 03 Oct 23

After locating a blocked drainage system at the retirement development I manage, Drain Surgeons where contacted, attended within an hour, and within 2 hours, job done. Ryan was fantastic, talking me through every step. He took every care not to leave uncovered drains unattended, was polite and courteous with my residents, even offering to carry one residents bags for her. Top job! Would definitely recommend. Thank you.

steve benford

16:59 21 Sep 23

We had a issue with an old drainage system from the moment we moved in and Oliver has been extremely helpful in resolving the problem for us. Drain Surgeons have put in a new treatment plant and soak away. Justin, who lead the team onsite, was very helpful and ensured the work ran smoothly. I would highly recommend this business to anyone and we will only be using Drain Surgeons for all future work.

Charlie W

09:18 21 Sep 23

For the 2nd year running, Drain Surgeons have been fantastic in responding to full sess pit at a holiday home on the Thames. Called Sunday evening and by 9am Monday Dave Hartley the engineer arrived and saved our holiday! Cannot recommend enough, thanks to the Team at Drain Surgeons.

Jon Horton

09:25 10 Jul 23

Ryan did a great job at unblocking our drain. He was polite and professional and talked me through everything. Very impressed with the service we received

Natasha Wright

07:39 05 May 23

Very impressed with the work of the Drain Surgeon engineer.He managed to locate two covers which were hidden beneath dense vegetation. All done with good humour and considerable expertise. Will certainly use them again.

Ken Fitt

19:51 27 Apr 23

Had a major issue with our cesspit, Dean was extremely helpful. He and the boys were knowledgeable and offered differing solutions to obtaining parts to help keep cost down. They were quick to attend and responded quickly to any queries. The whole group are top lads and will get your issue resolved. Really pleased we used them. Thanks again 👍👍👍👍Edit: 2023 - Once again Dean and the boys came up trumps. Top lads and always willing to go the extra mile.

Jason Griffiths

14:42 19 Apr 23

Called this morning for an emergency septic tank draining. Dave the engineer was very friendly and went above and beyond to serve us fast, as we are relocating tomorrow. From the office to the engineers, Drain Surgeons are overall fantastic.

Lucy S

14:08 05 Apr 23

Lee is very effective and friendly

wenting liu

17:03 03 Mar 23

Have used DS for several years. Very satisfied with the professional and quality of service they provide. This year my tank was emptied in my absence and there was no evidence they had been. I would not hesitate to recommend them.

Richard Wilding

09:57 19 Feb 23

A big Thank you to Victor Edwards from Drain Surgeons and Thames Water for the amazing Job done in Knaphill, Woking on the 15/02/2022 ; making our area a better place to live.

Elena De Paz

21:00 17 Feb 23

Viktor was polite and efficient. Good job, thank you.

Ross Gow

19:23 13 Feb 23

Victor with a C is great he’s been out to my property twice in the last couple of months and has done a thorough job making sure the property was left in a good state following the clearing of the blockage! Great member to have on the team.

Yasmin Richardson

12:55 30 Jan 23

Great service, never thought they could sort it having tried myself. All done and dusted within the hour.

roger Hopewell

11:20 13 Jan 23

Excellent service, the engineer how attended the property was very polite, he new his job well and left no mess after emptying my cesspit. I will definitely be using them again. 🙂

Nigel Carr

16:49 12 Jan 23

Excellent service, very friendly staff and engineers - would certainly recommend

Millie Messum

08:52 16 Dec 22

Always very reliable - a great service all round!

Diana Brice

16:47 15 Dec 22

Exceptional service ! Can’t recommend them more highly . These guys are amazing . I had a broken down biodigester about to overflow , the lady I called was super , and instantly sent a lorry to rescue a potentially horrible situation . Superb service and very competitive price

Fi H

17:54 09 Dec 22

Seb and Flo were very professional and helpful. Seb went beyond the call of duty to delver the highest standards. Will use drainsurgeons again and request their smallest tanker for our particular needs.

Richard Millington

14:34 09 Dec 22

Installing a new sewage treatment tank to replace existing non-compliant septic tank -Justin and Aaron, have done a fantastic job. I cannot praise them enough, and your backup team as well, the electricians and the tanker driver etc.Professional: Everything done correctly, documented daily, made safe continuously.Careful: This was tricky access, but the guys were so careful to avoid damage and keep things clean.Personable: Such nice guys, a pleasure to chat with them and understand what they were doing.Job well done: It works fine, and by the time they have finished they will have repaired the lawn, brought in new topsoil and grass seed, all of which are beyond my expectations.Value for money: I got 5 quotations and you were the lowest by far. But the standard of work is impeccable.

John May

15:02 17 Nov 22

I called Drain Surgeons Ltd at 9.30am Monday because my loos weren’t flushing and sinks not draining. I thought my sewage tank needed emptying. Seb turned up in his tanker before 11.30, saw the tank was far from full, and the treatment system and pump were working well. So he set about looking for a blockage, which he found and then dealt with very quickly.He was brilliant - really helpful, explained everything well and was clearly determined to sort out any problems before he left.The office staff were all very good too. Whole service quite exceptional.

Penelope Makins

14:01 14 Nov 22

Delighted with the helpful courteous way your engineer unblocked the drain for me. He even talked with Thames Water on my behalf explaining the problem.I will definitely recommend your company to all my friends and family.

Audrey Bird

15:48 09 Nov 22

Excellent and professional service, from the lovely lady I spoke to on the phone, and from the engineer who attended.I was searching for quotes and availability online and there was absolutely no sales pressure. The receptionist was really helpful and organised for me to pay the invoice within 15 minutes... I was updated by email and the engineer arrived and was courteous, professional and tidied away everything well. Then left once the job was done..before I could give them a tip.I will definitely use this service again..!Friendly, Professional and fab knowledge about what a septic tank and housekeeping of that entails... Very impressed!Thank you 😊

Pippa Jayne White

19:06 07 Nov 22

Drain Surgeons came out this morning to unblock a drain. Victor was quick, efficient and had the job done in no time at all. It's the second time that I've used Drain Surgeons and they've been very good on both occasions.

Jon Dunn

12:17 02 Nov 22

Brilliant job! My drain had blocked (of course) at a weekend. Exceptionally friendly service from the person who answered the phone. The lovely man who did the drain was quick, helpful and equally friendly. I will definitely have Drain Surgeons as my 'go to' for any future drain work. Expensive but if this is the quality of service Drain Surgeons usually give then they are well worth the money.

Katrina Sheldon

17:26 30 Oct 22

Oliver,Gary & Dil did a fantastic job on our new drainage field.Great service,attention to detail.Highly recommend Adrian Surgeons.Mark & Julia Williams,Russells Water,Henley on Thames.

Mark Williams

11:03 25 Oct 22

Brilliant ! Victor turned up within the hour he was so polite, friendly and helpful. Being a lady (that doesn't understand drainage) he explained everything very clearly and go the job done within no time. I would highly recommend this company -

Deborah Bradbury

14:01 06 Oct 22

Great service, highly efficient, prompt and very effective for my septic tank. I will be using drain surgeons again.

peter condon

13:41 29 Sep 22