4.7(814reviews)
94%
(703) 665-3855
42789 Trade West Drive, Sterling,VA20166 USA
94% recommend
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About D&V Autobody Masters
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In operation 7 years.
D&V Auto Body Masters is a family-owned and operated facility in it's 38th year in Loudoun County! In addition to many OEM Certifications and advanced training, we're a Porsche Authorized Collision Center and Maserati Certified. We continuously train to give you and you vehicle the very best experience possible!
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
* Holiday hours may differ.
Acura
Honda
I-Car
Tesla
Volkswagen
Reviews (814)
- Sort By:
- Newest
- Rating
797Customers Rated
5 Stars
82.3% Complete
(670)
4 Stars
9.3% Complete
(76)
3 Stars
2.2% Complete
(18)
2 Stars
1.5% Complete
(12)
1 Star
0.6% Complete
(5)
< 1 Star
2% Complete
(16)
Mitch (Nissan owner)reviewed 6/27/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Ricardo (Porsche owner)reviewed 6/24/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mario and staff were outstanding!
Customer Service - 5.0/5.0 -
Wonderful and pleasant
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Timothy (Tesla owner)reviewed 6/24/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful. Worth the long wait.
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
No
Sudha (Tesla owner)reviewed 6/24/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They addressed the issue in a timely manner
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Humayun (Tesla owner)reviewed 6/24/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
The communication could be better. It shouldn’t have been my side doing all of the reach out.
Kept me Informed?
No
Ready on Time?
Yes
Daniel (Volkswagen owner)reviewed 6/24/24
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
project was poorly managed, costs were unknown
Customer Service - 1.0/5.0 -
messaging was minimally communicated, required persistence.
Returned Clean
Kept me Informed?
No
Ready on Time?
No
Robert (Audi owner)reviewed 6/20/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car was fixed PERFECTLY. The best part of the experience.
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Mohammad (Tesla owner)reviewed 6/17/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service from beginning to end
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Hardik (Tesla owner)reviewed 6/17/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice experience with the D and V team
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
John (Tesla owner)reviewed 6/17/24
Likely to Recommend - 5.0/5.0 -
I always recommend D&V Autobody Masters. There is no better choice by a long shot.
Repair Quality - 5.0/5.0 -
I am 70 years old and have owned 8 new Corvettes, a new Special Edition Gallardo, a new Modena, new S65 and S55 AMGs, new Porsche and BMW SUVs and a new 2008 Roadster with VIN 468. For 20 years D&V Autobody and now D&V Autobody Masters has been my ONLY body shop. They are clearly at the pinnacle of excellence in autobody repair, customer service, and professionalism. Their expertise is unmatched. I cannot imagine where else I would rather take my vehicles. As one can tell from the cars I have owned, I demand the best. D&V Autobody Masters is the best, truly living up to its name, Masters!
Customer Service - 5.0/5.0 -
D&V Autobody Masters is top shelf. It treats its customers like royalty. They take time to explain the repair process and what was actually done. Even the waiting room is immaculate. I am always impressed!
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Joe (Tesla owner)reviewed 6/17/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
No
Ralph D. And Mary Gr (Bentley owner)reviewed 6/16/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Robert (Tesla owner)reviewed 6/14/24
Likely to Recommend - 4.5/5.0 -
Price seemed a bit high and the duration seemed longer than it should have taken. Otherwise, the workmanship was very good so I'm rating this a 9.
Repair Quality - 4.5/5.0 -
Overall a very nice repair job. The areas of concern were excellently repaired. There was a minor chip off the paint that I didn't point out before where it would have been nice for them to mention and repair even if it cost me a bit more.
Customer Service - 4.5/5.0 -
Overall very good service. The fact that it took more than a month to repair the car even though I prepaid for materials well before I dropped off the car.
Returned Clean
Kept me Informed?
Yes
Ready on Time?
No
Brian (Jaguar owner)reviewed 6/13/24
Likely to Recommend - 0.5/5.0 -
Even though I have heard great things I would not recommend if there service advisor ended up being Mario
Repair Quality - 1.5/5.0 -
Service advisor wasn’t great at all. Multiple times I called and was told they would leave a message and Mario would call me back and never did. Missing lug nut on 1 of my wheels which can cause serious damage to the bearings. Still waiting on a call back 5 days later. The inner fender which was on the car when dropped off was now missing and told it wasn’t there when I dropped it off. Just seems odd that within 24 hours of picking my car up it gets a check engine light. Not pleased with the customer support. Hood had overspray I had to get detailed to removed. The quality of work minus those few issues seems fine so far, I have heard such great things about this place and left very disappointed
Customer Service - 0.5/5.0 -
Mario was not great, spoke over me and didn’t return several calls
Returned Clean
Kept me Informed?
No
Ready on Time?
No
Eric (BMW owner)reviewed 6/13/24
Likely to Recommend - 5.0/5.0 -
I tell people from out of state to bring their vehicles here.
Repair Quality - 5.0/5.0 -
Second time customer here - again, this place is UNLIKE any other bodyshop I’ve had the displeasure to do business with. Exceptional quality and attention to detail. Ahmad took the time to explain the scope of work to be done and dealt with the insurance company while always being professional and thoughtful to my interests.
Customer Service - 5.0/5.0 -
Very satisfied - good communication throughout.
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Michelle (Audi owner)reviewed 6/13/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Anees (Tesla owner)reviewed 6/12/24
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Stuart (Land Rover owner)reviewed 6/12/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
absolutely beautiful! Flawless
Customer Service - 5.0/5.0 -
always kept me up to date on the status
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Damian (Tesla owner)reviewed 6/11/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Foued (Tesla owner)reviewed 6/10/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
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Real reviews from real customers
Our reviews and ratings only come from real customers who've had their vehicles repaired by an auto body shop.
These real customers rate and review an auto body shop based on a number of factors affecting their experience.
Did You Know?
Some insurance companies may want you to visit their Claims Center for an inspection before having your car repaired. You can do this, or you may leave your car at your auto body repair shop and ask that the insurance company inspect the car there.
