Find Gifts That Connect Us
Learn More
To get the myAT&T App for your device:
• Download the myAT&T App on your smartphone or tablet.
• Get the myAT&T App from the Microsoft Store.
• Text the word myATT to 556699 from any device and we’ll send you a link so you can download the app.
• Sign in to the app with the same ID and password you use to manage your account on att.com - your AT&T user ID and password.
Expand all
1. Sign in to the myAT&T App. Learn more about how you can access your bill with the myAT&T App.
2. Under MY WIRELESS BILLS, MY TV BILL or MY INTERNET BILL, select See current and past bills.
3. Choose the bill you want to view.
1. Sign in to the myAT&T App. Note: You can save time when you sign up with hassle-free paperless billing or AutoPay.
2. Select your bill, under MY WIRELESS PAYMENTS, MY TV PAYMENTS or MY INTERNET PAYMENTS.
3. Enter the amount, date, and payment method.
4. Follow the steps for your payment method.
1. Sign in to the myAT&T App. Learn more about how you can get usage balances in the myAT&T App.
2. Under MY WIRELESS USAGE, you'll find your current usage.
3. From here, you can view your current balance info for talk, text, and data use by device.
If you have linked accounts, select MY WIRELESS USAGE and See all my usage.
1. Sign in to the myAT&T App. Learn more about how you can upgrade to new phone or tablet in minutes.
2. Go to UPGRADE-READY DEVICES.
3. Select the device you want to upgrade.
4. Select your new device and review your options.
To change your Wireless plan:
1. Sign in to the myAT&T App.
2. Under MY WIRELESS PLAN choose Manage your plan name.
3. Select Change your plan name.
4. Review the details and select Change plan.
To change your DIRECTV or U-verse plan:
1. Sign in to the myAT&T App.
2. Under MY TV PACKAGE select your plan.
3. Select View or Change your U-verse or DIRECTV Package.
4. Select Digital TV and modify your plan.
To troubleshoot your Wireless device:
1. Sign in to the myAT&T App.
2. Select Support, from the bottom menu.
3. Select Wireless, from the top menu options.
4. Choose your area of interest and follow the steps.
To troubleshoot your TV or Internet service:
1. Sign in to the myAT&T App.
2. Select Support, from the bottom menu.
3. Select TV or Internet, from the top menu options.
4. Use our Fix it now diagnostic tool or choose from several other support options.
Expand all
If you are running into snags when signing into the myAT&T App, we've got some tips to help you out.
You can now scan your fingerprint recognition to quickly access your account information. Learn how to enable this functionality in the myAT&T App. Face ID can also give you quick access to your account information for iPhone X only. Find out how to add this feature to the myAT&T App for iPhone X.
If you forgot your AT&T password for signing in, you can easily reset it on the myAT&T App. If you have forgotten your AT&T Email password, you can also sign in to change, reset, or update your email password in the myAT&T App.
Learn about the myAT&T App and get help signing in from AT&T Support. You can also learn how to:
• Check your OS with Device Support
• Troubleshoot the myAT&T App
• Find more myAT&T App help.
Get everything you need to manage your AT&T account from the myAT&T App, right at your fingertips.
Not finding what you're looking for?
Ask a question
Read the latest solutions...
(2)
Accepted Solution
I transferred my family’s plan to my name to get the IMO discount. However, my brother’s Elite plan has been replaced with the Premium plan. How do I switch it back?
Questions
•
Wireless
13
2
Accepted Solution
I've been having issues with them since September of 2023. I have returned a phone which still shows on my phone bill for not being returned even though it's been verified that they have the phone and now they cut my phone off because I couldn't pay my phone bill because of the outstanding balance f
Questions
•
Wireless
22
3
Join the latest conversations...
(13)
I have read in past threads, as well as confirming with an online Chat representative this morning, that Payment Confirmation texts with AT&T cannot be turned off. This month it came in at 6:30am, waking me up. Last month it came in at 3:30am, waking me up.There is NO NEED to text me when my aut
Questions
•
Wireless
I may decide to switch to AT&T. Before I give out all the information requested by AT&T online site, I'd like to check my specific phone compatibility. Is this possible?
Questions
•
Wireless
4
1
Cancelled AT&T service since I’m moving to a no-go zone. Once it turned off it was inconvenient since we still have about 2 weeks of living back/forth between new and old place. I called to extend 1 month but because it had been turned off (at 1am that morning, kicking myself I didn’t call earli
Questions
•
Internet
5
1
Hi everyone,I am curious about the possibility of becoming my own Internet Service Provider (ISP). I have been thinking a lot about what exactly we pay companies like AT&T, Verizon, etc., to do. What are the specific services and infrastructure they provide to give us internet access? How compl
Questions
•
Internet
8
I have been having this error for god knows how long... at&t has not helped me at all.. can someone actually help me...
Questions
•
Wireless
7
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to the AT&T Community?Start by visiting theCommunity How-To.
New to the AT&T Community?
Visit theCommunity How-To.
